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Honoring the 2022 Excellence in Customer Service Award Finalists

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This year’s Gala theme is an elegant Haunted Ball and will be held at the historic Colorado Springs City Auditorium. Tour parts of the auditorium you’ve never seen before, like: the jail cell below the stage, the haunted caretaker’s apartment, and underground police shooting range while listening to local ghost stories told by a spirited guide. Dress in sophisticated Victorian or Gothic formal wear to enjoy a buffet dinner in the haunted ballroom while watching for spooky performers in the balconies! NOTE: NO COSTUME MASKS will be allowed at this event but masks for health reasons will be permitted.


Friday, October 21 | 4:00-7:30PM

Colorado Springs City Auditorium

Tickets: $125 each or 2 for $200

Tickets must be purchased online in advance. Space will be limited to 200 people so reserve your spot now!

Sponsorship Opportunities Available Now! 

Presenting Sponsor

Bob Penkhus Logo

Award Sponsor

GE Johnson logo

Platinum Sponsor

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Silver Sponsors

Bronze Sponsors

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Media Sponsors

KOAA 5 logo
92.9 Peak FM logo
Cat Country 95.1 Logo
AM 740 KVOR logo
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Creative Consortium logo
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The Better Business Bureau (BBB) of Southern Colorado Excellence In Customer Service (EICS) Award is a comprehensive review of the applicant company's customer service systems based on the Malcolm Baldrige National Quality Award.

All BBB of Southern Colorado Accredited Businesses are invited to participate.

Watch for details about the 2023 EICS program starting in January.

Not quite ready to apply? Think about volunteering as an evaluator on the 2023 EICS Evaluation Team to gain experience in customer service strategies.